Izzi outage in La Moderna, Puerto Vallarta for hours now. No communication about the issue and no indication of when it will be back. These outages are becoming more regular and more irritating.

Calle Palm Springs 106 Unit 502 puerta vallarta, mx

Down internet whole building down

I have had no service for almost a week, here is the reference number and message from IZZI representative below

I offer you an apology for this situation. I have validated in the system that at the moment the area where your service is located is undergoing general maintenance. Don't worry, the maintenance area is already working on a solution. I only ask for a waiting time, please, since these effects can last more hours than normal, depending on the damage that has been caused, the service will be restored as soon as possible. . .

I share the report number:1200154825037

I go to what's app for IZZI asks which option, I press 1# technical support keeps responding which option over and over can't get past that!!!