trying to get password reset. site says it will be emailed.nothing happens(no email rcvd)

is terracom out in council bluffs iowa

Is terracom down in council bluffs. I can call out but when calling my cell, I get a no service message.

is terracom phone service down (9/13)? and why can't I get on their website or get a password reset

Ias Terracom phone service down in Iowa (9/13). And why can't I get on their website to get a password reset.