Can't get Rakuten to log me in. Always a problem when I try.

My Rakuen is down. Zip code 39367.

unable to see anything in my account other than the balance. I live in PA and my zip code is 19014

Cashback has been broken for over a month If you login and go to help->missing cashback ->store name->date you wind up in a continous loop asking you to login. There is no way to contact the company. It's turned into a scam!