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unverified 2y, 143d ago

V helpful. Happened to me once. Never again

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3KCaenHR 2y, 91d ago

Is the moral of the story, associate your email with the account when you sign up? Or are you saying that in doing so, you are making it less secure, so don't do it?

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rF3G88in 1y, 298d ago

If you are dead set on using GreenAddress then definitely associate an email address as well as multiple 2FA devices. But the best path would be to either learn to manage your own mnemonic/private key or use a service that doesn't punish you for being a beginner.

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unverified 1y, 106d ago

What I would say is always save your 2FA seed in a password manager like 1Password and enable cloud backups.

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unverified 2y, 78d ago

The exact same scenario happened to me. My funds are stuck for about half a year, and growing in value ever since, of course.

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unverified 1y, 106d ago

That's one way to ensure savings discipline...

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unverified 2y, 30d ago

This is what’s happening to me right now I did it last week only I had my email but when the funds got sent off but no still haven’t been confirmed and the apps wiped all my transactions so the only thing I can view it on is blockchain

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unverified 2y, 26d ago

I got screwed with XAPO like that - the change their 2FA so it can only be accessed if you have an android phone associated with the phone you originally signed up with because you have to install their own custom app on the phone - I used my old "flip-phone".

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cTzmZLlk 2y, 11d ago

If you still need help retrieving your bitcoin cash, I made an online tool for recovering bitcoin cash from GreenAddress (there still might be some more unclaimed bitcoin cash).

YouTube walkthrough: https://www.youtube.com/watch?v=A8KYvtMhMbI

Recovery tool link: https://bcash.charlesmoyes.com/

Post on /r/bitcoin: https://www.reddit.com/r/Bitcoin/comments/7nme5o/online_greenaddress_bch_bitcoin_cash_recovery_tool/

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unverified 1y, 364d ago

Hi, I'm in the same situation. Did you solve it?

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unverified 1y, 323d ago

Exact thing happened to me. I was a first time user of BTC and realized I would never be able to send it out of there. Youch! Like you have to read every single nook and cranny of the security section before you ever make a move. You're right, they should make the steps in set up a bit different and make you use google auth to log in, or at least make doubly sure you write down a recovery seed for the G2FA, or something.

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hdOWSuO9 183d, 3h ago

I sent BTC from my greenaddress wallet to my Badger wallet which I come to find out is a BCH wallet only. How do I go about recovering my funds? Thanks in advance.

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