iphone has reverted to original sim number 0493059283. It was changed jus after activation to 0493099990. I am effectively off the air for messages, but I am receiving voice calls to the new number. Will this automatically right itself? Support not taking calls.
ALDI,because of the outage I have lost a lot of money so from this day on I"m closing my pre payed account with you. It was on auto recharge so please stop the deductions from my bank account, Thank you Steve Tolhurst.PS If you have a problem with it pleasecntact me by email.
both my wife and I have Aldi mobiles and have had not services since 17th March, only (sos) we are both in our seventies and are isolated with no outside contact serious issue. No info coming from Aldi.
Sassafras Victoria, emergency calls only. No incoming/outgoing calls/texts since March 1. Please provide an update of when services will be rectified to the email provided. Thankyou, Amanda.
I live in the Redlands and have no mobile access from inside my home no service since Monday 11th. I need this for work purposes. When is it going to be fixed?
Randwick NSW. Connection to my Mobile hotspot showing "limited connection" since 7:00pm yesterday (4-Aug). It has not come back (9:00 5-Aug). I have to use my wife's Optus mobile hotspot. Optus has hold up so far.
Vic 3179- I have 2bars of 4G but can not make or receive calls - trouble started thursday PM 5 Aug, intermittent trouble at first - now nothing - intermittent SMS still received but not sent
Oberon NSW is experiencing issues. We have plenty of signal but all calls go to voice mail. Text message is received informing us of missed calls but unable to ring 101 to retrieve them. Telstra customers don't have any issues.
Very disappointed with Aldi mobile. Have been unable to send SMH and mms for several days. Have contacted Aldi who have attempted to fix the issues, to no avail. My wife's phone is the same and other friends phones as well. None have been fixed.
Am in the process of selling a house, so it's very inconvenient. We are long term customers and this needs to be fixed asap.
I Live in Beenleigh QLD 71 Pheasant ave, for two days we have had not service , we have spend 1.5hrs with aldi yesterday, with no success , we are being told nothing with our service area , however once we go away from home HALF a K OR SO WE GET SERVICE ??? CLEARLY Something is wrong with aldi service The sad thing is all our family are with aldi probilly have to consider another Provider!
no phone and no web access. Called aldi and they can't pickup as they have a problems right now. Please use the web to place a ticket. No Web access to the aldi site to place a ticket.
I need to call my doctor and can't.
No mobile coverage for 24 hours in Red Hill (Mornington Peninsula). Telstra network has been hopeless for weeks coping with the number of people holidaying. ATMs and eftpos our of action. However no excuses today-it’s not busy. Nothing listed on the Telstra outage map.
I have 2 aldimobile service numbers. I also have a woolworths sim. None cal ring each other. I have replaced one of the sims and also tried in other handset - no change.
Anyone else seeig 'conditional call forwarding' enabled ALWAYS when calling other numbers?
Howwver my phone was ok to other numbers when in a different location.
Its a complex fault to report!
Outage in Northeast Victoria. Both my son and I cannot make calls- network appears to be out. Can make calls on my work phone which is Telstra, so it's an Aldi thing.
Hi i am currently experiencing issues, i can't log on to account to send a report or even send a text....from this look at the outage map, looks like there is an outage in my area. How long will i be out of service?
My Aldi Mobile service has been down since Saturday, the 24th of June, 2023. I called them from a friend's phone, and I was told they are having some Telstra service update down in my area (Waitara, and Hornsby, NSW, 2077), and it would not return before the 30th of June! This is very irresponsible, not having warned customers, and not having arranged an alternative service! I tried to send an email to them, by using the email address they send me notifications of monthly payments. That bounced back! I am very frustrated!
I live in Agnes water, I keep getting told no signal and out of credit, yet mine is automatically renewed. What the hell is going on? Have we all once again been hacked or your service screwed again?
Mid North SA Day 3 and still no service. At least optus said something about their outage, not a single word in 3 days from aldi about their outage. You would think that Telstra would have said something also since aldi mobile use the Telstra system. Lucky I still had my Optus broadband to be able to keep in contact with family and friends. And the " switch off your phone and pull out the sim card" trick that aldi mobile says for you to do doesn't work. Come Monday I switch to another supplier.
Since yesterday afternoon (14/11/23) I have been having trouble with my Aldimobile internet. Phone shows 4G one to two bars, but keeps saying 'not connected'. Trying to also 'Hot Spot'. Same reaction. Is there a major problem that I should know about and how long it will be correcting the problem?
Aldi mobile has been down in my local area due to updates in network . No prior notice given. They are unable to say when service will be available again.Not acceptable. service first went down on mon24 Mar I live at Ettalong Beach. Serice is available 3k away at Umina Beach NSW
0429439449 has had no service since downloading ooo upgrade on 12 dec.
Im 88yo live alone in the country not too IT smart I have tried to work thru Telstra, samsung and Aldi. still nothing . Who can help me?
Comments
I live in Ingleburn NSW and I have not had service since Friday, Aldi does also not support wifi calling
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NORMANVILLE SOUTH AUSTRALIA. NO SERVICE FROM ALDI MremOBILE FOR 2 AND A HALF DAYS
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Been having issues since 4pm yesterday 4/2/21 .... been completely out since 5am ish this morning... came back for 5 min now gone again
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iphone has reverted to original sim number 0493059283. It was changed jus after activation to 0493099990. I am effectively off the air for messages, but I am receiving voice calls to the new number. Will this automatically right itself? Support not taking calls.
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I have had zero signal in Moss Vale 2577 for at least an hour.
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We have 2 aldi mobiles and are in Port Macquarie... there is no service
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Zero service since the 1st of Feb. Have been given three dates that it will be fixed by..... All dates have passed now. 4207
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ALDI,because of the outage I have lost a lot of money so from this day on I"m closing my pre payed account with you. It was on auto recharge so please stop the deductions from my bank account, Thank you Steve Tolhurst.PS If you have a problem with it pleasecntact me by email.
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Gregory River via Proserpine Qld 4800 has outage since Sunday feb 21 across all setvices
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We live in North Rocks NSW. Aldimobile signal is weaker compare a week ago. Is that due to Telstra implement 5G and cut down 4G network?
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Doncaster, Victoria poor 4g signal since 15 March
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both my wife and I have Aldi mobiles and have had not services since 17th March, only (sos) we are both in our seventies and are isolated with no outside contact serious issue. No info coming from Aldi.
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no voice or sms available in Newcastle
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Sassafras Victoria, emergency calls only. No incoming/outgoing calls/texts since March 1. Please provide an update of when services will be rectified to the email provided. Thankyou, Amanda.
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Sapphire Beach P/C 2450
Two mobile phones in household not working - is there a technical issue with the network?
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I live in the Redlands and have no mobile access from inside my home no service since Monday 11th. I need this for work purposes. When is it going to be fixed?
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3 days aldi mobiles no calls out or in but mms and sms ok batehaven 2536
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Goolwa Received a call on mobile - can't make calls at all 12/5/21
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Outage in Goolwa South Australia reaches day 4 - this is my decision day to quit Aldi as a Mobile Service
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I live in Newcastle and cannot receive or make calls/texts since yesterday morning. (May 13) I get a "not registered on network" message.
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I live in Marsden Park 2765 and have experienced network outages all day.
Both my wife and myself are Aldi Mobile customers and both phones have experienced the same problem.
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Ipswich QLD - SMS seems to be down.
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My FaceTime is ringing but won’t connect. Same when they try to FaceTime me. Only started happening yesterday and today. Is it an Aldi mobile issue
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No signal from Mackay to Whitsundays since around 2 today, in places that typically I'd get reception.
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Haven't been able to make or receive calls since Friday. I am able to send and receive msm.
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Randwick NSW. Connection to my Mobile hotspot showing "limited connection" since 7:00pm yesterday (4-Aug). It has not come back (9:00 5-Aug). I have to use my wife's Optus mobile hotspot. Optus has hold up so far.
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Unable to connection share on android
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Vic 3179- I have 2bars of 4G but can not make or receive calls - trouble started thursday PM 5 Aug, intermittent trouble at first - now nothing - intermittent SMS still received but not sent
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Oberon NSW is experiencing issues. We have plenty of signal but all calls go to voice mail. Text message is received informing us of missed calls but unable to ring 101 to retrieve them. Telstra customers don't have any issues.
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Hi whats happening with the service no calls or texts since 7pm 1/9 and still this morning no change Kallangur qld 4503
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Very disappointed with Aldi mobile. Have been unable to send SMH and mms for several days. Have contacted Aldi who have attempted to fix the issues, to no avail. My wife's phone is the same and other friends phones as well. None have been fixed. Am in the process of selling a house, so it's very inconvenient. We are long term customers and this needs to be fixed asap.
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Real problems for the last week with Aldi Mobile. Cant get inward or outward calls. Txt seems ok Torquay, Vic.
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both my wife and i having trouble sending and receiving text messages also mms been happening the last few days.
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I Live in Beenleigh QLD 71 Pheasant ave, for two days we have had not service , we have spend 1.5hrs with aldi yesterday, with no success , we are being told nothing with our service area , however once we go away from home HALF a K OR SO WE GET SERVICE ??? CLEARLY Something is wrong with aldi service The sad thing is all our family are with aldi probilly have to consider another Provider!
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i am in pimpama same no in or out calls
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I'm in Nuriootpa and first noticed lack of service 8 am Sunday. Still out.
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Bonalbo NSW has been out since friday also what is happening
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aldi mobile down since 7am ?
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I have no phone call coverage in Benalla Victoria today 13/10/21 but i do have data coverage, which seems pretty strange.
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Have had no data service since late 20/10/2021 travelled across Victoria with no change. Appears to be network wide.
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3535 and lost signal about 10 minutes ago
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no phone and no web access. Called aldi and they can't pickup as they have a problems right now. Please use the web to place a ticket. No Web access to the aldi site to place a ticket. I need to call my doctor and can't.
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My Aldi mobile service has been down for nearly 24hrs now. I live in Kanwal on the Central Coast.
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My mobile has no voice. SMS OK. Data OK
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My mobile has no voice. SMS OK. Data OK. I am in Glenhaven 2156.
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12/11 My wife and I are on Aldi plans and neither of us can make or receive calls. What's going on?
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Is Aldimobile down in the 2154 area
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Caboolture. not been able to make calls for 2 days
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No mobile coverage for 24 hours in Red Hill (Mornington Peninsula). Telstra network has been hopeless for weeks coping with the number of people holidaying. ATMs and eftpos our of action. However no excuses today-it’s not busy. Nothing listed on the Telstra outage map.
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I have 2 aldimobile service numbers. I also have a woolworths sim. None cal ring each other. I have replaced one of the sims and also tried in other handset - no change. Anyone else seeig 'conditional call forwarding' enabled ALWAYS when calling other numbers? Howwver my phone was ok to other numbers when in a different location. Its a complex fault to report!
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I have not had any service for more than 24 hours, location Barwon Heads Vic 3227
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Aldi Down No service for 2 days now
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On and off coverage for 5 phones in the Dandenong Ranges for 3 weeks. Now no coverage.
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No Aldi Mobile service in Lightning Ridge NSW
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No signal tonight in Kangaroo Valley on Aldi mobile service. 27 Feb 2022
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Auto-recharge failed and the website isn't loading to recharge. Aldimobile's contact numbers don't ring.
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My aldi mobile has no internet and now no phone access. all morning. Waratah NSW 2298 It has been very bad for a week but nothing now. 0427601958
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4 mobiles in some location without coverage for five days
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Mobile outage for at least 2 days
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Have no service since 3pm in Maroochydore Qld
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Port Sorell, Tasmania Aldi down: 10/5/22 late afternoon, 11/5/22 afternoon.
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No mobile voic call access even though mobile connection indicated. Internet and messages working
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WE can't make or receive call but sms are working in point cook VIC
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Launceston Tasmania - Seems to be problems with website and calls to Aldi help line.
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No service Aldi Mobile Maryborough Vic.
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We have not had proper service since Monday. It is now Thursday. How much longer until we have the service back working.
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Past 2 weeks Aldi data is constantly dropping out - never had this problem before?
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Spalding SA has outage
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My ALDImobile service is down for voice and sms for some hours now . Can you confirm ?
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Why can’t I access my mobile?
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No coverage on my phone Seddon Victoria - Have credit and it is saying SOS Only -
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Outage in Northeast Victoria. Both my son and I cannot make calls- network appears to be out. Can make calls on my work phone which is Telstra, so it's an Aldi thing.
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Aldi mobile not working in Moore Park Beach. Anyone else having the same issue?
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aldi down noosa heads ? 23/01/23 10:30 am,
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Aldi mobile down in Victoria
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Hi i am currently experiencing issues, i can't log on to account to send a report or even send a text....from this look at the outage map, looks like there is an outage in my area. How long will i be out of service?
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No coverage at all, 47 Shannon Drive Port Sorell, Tasmania. Any idea why and for how long?
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My Aldi Mobile service has been down since Saturday, the 24th of June, 2023. I called them from a friend's phone, and I was told they are having some Telstra service update down in my area (Waitara, and Hornsby, NSW, 2077), and it would not return before the 30th of June! This is very irresponsible, not having warned customers, and not having arranged an alternative service! I tried to send an email to them, by using the email address they send me notifications of monthly payments. That bounced back! I am very frustrated!
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I live in Agnes water, I keep getting told no signal and out of credit, yet mine is automatically renewed. What the hell is going on? Have we all once again been hacked or your service screwed again?
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its been 48hrs with no phone access on the aldi network in kingaroy queensland.
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My Father has had no Service for over a week, cannot receive or make calls he is over 80 years old and this is insufficient and needs to be fixed ASAP
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unable to recharge through website
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Mid North SA Day 3 and still no service. At least optus said something about their outage, not a single word in 3 days from aldi about their outage. You would think that Telstra would have said something also since aldi mobile use the Telstra system. Lucky I still had my Optus broadband to be able to keep in contact with family and friends. And the " switch off your phone and pull out the sim card" trick that aldi mobile says for you to do doesn't work. Come Monday I switch to another supplier.
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Since yesterday afternoon (14/11/23) I have been having trouble with my Aldimobile internet. Phone shows 4G one to two bars, but keeps saying 'not connected'. Trying to also 'Hot Spot'. Same reaction. Is there a major problem that I should know about and how long it will be correcting the problem?
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Having connection problems Yarrawonga Mulwala area Victoria NSW border
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today is the 6th day of only having emergency calls
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Experience ongoing data network from Sydney CBD, Eastwood and Rydalmere, first noticed outage 14:00 and still out at 17:40.
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Is Aldi Mobile down?
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I have a new phone and now can't make calls or text. My SIM is ALDI. Is it me or Aldi?
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connection up and downfrom 1130 am ,hillsdale 2036
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well we both have had no service since 9 am 18/10/2024 still nothing 19/10/2024 howard qld
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Less tha 1 bar reception. Extremely SLOW. Pathetic internet service the last 7 days; almost non existent abilities.
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6Jan2025. No access to aldimobile website by any method.
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Aldi mobile has been down in my local area due to updates in network . No prior notice given. They are unable to say when service will be available again.Not acceptable. service first went down on mon24 Mar I live at Ettalong Beach. Serice is available 3k away at Umina Beach NSW
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I live in Peterborough SA and my mobile data stopped working thursday 10th april
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I'm in Albany Western Australia and I have no internet connection. It has been like it since 8pm last night.
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I'm in Albany Western Australia and I have no internet connection. It has been like it since 8pm last night.
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0429439449 still dysfuntional since 12 dec upgrade . spent hours with no result. 88 yo ,living in a remote area. only contact Email I need help.
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0429439449 has had no service since downloading ooo upgrade on 12 dec. Im 88yo live alone in the country not too IT smart I have tried to work thru Telstra, samsung and Aldi. still nothing . Who can help me?
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I live in north Adelaide and my Aldi internet has been down for the last 2 days that I am aware of.
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