Benton ky no service emergency calling only and no signal its roaming only whats going on qlink??? It'll work for min or 2 one one bar then roam with few bars with emergency calling ony and its not mu phone done restated it and tried airplane mode and nothing. I usually have 5 bars of service LTE and 5G Services now nothing but one bar for few mins if I'm lucky.
Can't access network to make phone calls. Keeps telling recorded messages about SPRINT asking to use credit cards as payment to use services.
I am a Qlink Wireless Member and my current LifeLine plan includes UNLIMITED talk, text AND DATA. For several days I have been completely WITHOUT ANY CELLULAR CONNECTIVITY. My device says it is getting 4G LTE but it isn’t. Speed tests clock device internet speed at well UNDER 1 Mbps download. I live in Hilo, Hawaii, 96720. I have been a member for over a year and this problem has never happened before. Why? Is QlinkWireless down in Hawai’i?
I think theyve all been sent to FEMA camps for fraud.
It's down for me too in WA. Extremely frustrating. Low-income college student needs phone to contact family and doctors. Cannot make any calls whatsoever, tells me I am out of minutes. Apparently it has gone on all day. Beyond sickening to treat low-income people like this. Time for me to kick this thing to the curb and pay for US Cellular or AT&T.
5-28-21. Qlink is down for me in Ohio. Went in and out a couple weeks ago, to now I can't receive calls or text for more than a week. They promised 24-48 hours to fix KNOWN ISSUE with the new EBB federal program that started on May 12. I cannot get their website to pull up.
MY SERVICE HAS BEEN OUT OVER A MONTH, when I call them they say the same thing new phone is on its way the chat and help service sucks nobody' knows anything about qlink
I cannot receive calls or check my voicemail. I was supposed to receive a new phone 3 months ago. I am also supposedly getting unlimited data but it caps off at 2.73 gigs. I email they tell me to call customer service. I called told me I had a 5 minute wait. Was on the phone for almost 2 hours before I hung up. Their website has pages that are "unavailable".Pretty sure my experience is probably the norm for this company.
Am I the only person who has nothing but a white screen on my qlink phone? It's been like this almost 2 weeks now. The map on here shows almost half the country is having qlink issues. Is my phone broke or is the service just out after qlink got raided by the FBI, IRS, Federal Marshall's a few weeks back? I have already done a factory reset, let the phone sit a couple days without the battery, there's not much I can do since I cannot see anything on the screen. When I switched to qlink and bought my phone I was under the impression it would be a new phone but after it stopped working I took the back off and saw it is already 3 years old. Qlink sent me an old phone and I was thinking that's why it stopped working until I stumbled across this site that says the company is down every where. Any one else having the same issue? Is Qlink completely down? Is this why my phone doesn't work anymore? Anyone else buy an old worn out phone thinking you was paying for a new phone?
Yesterday I got my new phone, because they said my other one was too old and the sim card would not work. ( I had to pay to get.) I followed the steps to get it working. It worked for a little while. Today, My Mobile account says my phone number is not listed. I tried random contact numbers on my phone, it hangs up. Tried resetting, works for a little while, then service is gone.
Q-Link has been sporadic for days, now running either on E or no coverage since end of April. Can't make calls, rest of phone functions if on wifi but not otherwise. All previous actions do not reset network coverage. Tried to call tech support yesterday, sat 30 minutes on someone else's phone and never got a human.
Hi! My name is Steven Jones and I live in Providence, Rhode Island. My Qlinkwireless service isn't on and customer service told me that the cellular phone towers is down and I will have to wait for 24 to 48 hours, before I can get any service. This ways yesterday, this problem has going on for nearly a week and a few days, so when will they fix the problem. I really need my phone for very important calls. I missed my doctor's telehealth call, and my college scholarship for the 20th of this month. Get it fixed!
QLink service in/out/down in Metro Dayton and surrounding communities. I called them a couple weeks ago after having same intermittent service for at least a month. They said a couple days to wait 48-72 hours and they saw NO outages or issues with their network. Call escalated to higher tech, repeat same APN and network refresh, take out sim and clean it. Have screenshots if anyone wants to verify it. Hmph.
Had great service at my home location from 2020 until about 3 weeks ago. Now my phone on QLink is in and out of service but mostly out of service or not connected to network at my location in Dexter Oregon. What's the deal? It's the something that I need to do for settings on my phone? Anyone have any suggestions? I'm currently using Samsung Galaxy Note 10.
I have had no signal and no data on my wireless mobile device for 3 days. Unable to make outgoing nor receive (or hear any) incoming. They get an automated voicemail stating the number is out if service. Is Qlink closing its doors finally or just a usual random service intetuption or tethering followed by a full on data stoppage about half way through the month when they claim I am excessive and abusing the contract for “unlimited data”then suggest I purchase additional data. But now I get no cellular either. And the fact that when I try to log into my account on their lame website now I get a completely different company from the same bookmark. Is this a takeover or just a service outage? Fort Worth Texas. I didn’t think they could get any worse but now after that guilty plea from their CEO for defrauding the govt and Lifeline fit over $100 million by padding the numbers (users signed up, data usage volume per user and # of free phones provided etc, you would think we would get faster service and more bandwidth but no. he apparently blew that on giant house and jewelry. So outage or just too much shopping to do before the holidays and January sentencing? K
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